Lorcana Sealed - Shimmering Skies (8/11/24)

Refund Policy

No Returns or Exchanges on Card Game Products

At our store, we do not accept returns or exchanges for card game products. All sales on these items are final.

Returns for Used Consoles and Video Game Accessories

• Return Window: You have 3 days after receiving your used console or video game accessory to request a return.
• Condition: The item must be in the same condition that you received it, with all accessories and packaging intact.
• Process: Initiate your return by emailing us at lcgpcbiz@gmail.com within the specified time frame.

Returns for Trading Card Game Accessories

• Unopened Items: You have 7 days after receiving your trading card game accessories to request a return if the items are unopened.
• Opened Items with Manufacturer Defect: You have 3 days to return trading card game accessories that have been opened but have a manufacturer defect.
• Process: Start your return by contacting us at lcgpcbiz@gmail.com within the specified time frame.

Event Tickets and Social Club Memberships

• Final Sale: All sales for event tickets and related items, including social club memberships, are final and non-refundable.

Exceptions

Exceptions to our return policy may be made at the discretion of a store partner or manager. All exceptions must be approved and documented.

Return Process

1. Contact Us: To initiate a return, email us at lcgpcbiz@gmail.com within the time frames specified above.
2. Return Address: Returns must be sent to the following address: [INSERT RETURN ADDRESS].
3. Return Approval: If your return is accepted, we will send you a return shipping label and instructions on how to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception. Contact us immediately at lcgpcbiz@gmail.com if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Refunds

We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at lcgpcbiz@gmail.com.

All Sales Final

Any item or category not specified here is subject to all sales final and no refunds.

Contact Information

For any questions or concerns regarding returns, please contact us at lcgpcbiz@gmail.com.

Thank you for shopping with us!